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Say what?

8 February 2010 5 Comments Tags: ,

Third culture kids know all about language barriers, and not only in the absolute sense of language.  The same word in the same language is often used differently depending on where you are.

In England, it’s a biscuit.  In the US, it’s a cookie.  Petrol vs gas. Tomayto vs tomahto.  You get the picture.  You do get the essence of the meaning, but perhaps miss out on nuances by not tuning into the local set of idioms or even dialect in some cases.

It would therefore follow that re-aligning our language constructs and patterns to that of our audience would go a long way in putting us on the same wavelength.  This is especially important if you are negotiating a difficult situation, say, a request for project resources during a recession, or worse, bedtime with a 9-year old on an American Idol week night.

Yet, we tend to gravitate towards familiar, tired old phrases that come from our own needs, objectives, and fears,  and have actually very little to do with our counterpart or audience.  We somehow have this mental block about speaking “their” language, and demonstrating what’s in it for them.  We mistakenly think that immersing ourselves in their world means we are giving up our own.  We lull ourselves into thinking that we can influence and convince by the sheer magic of our charm.

Wrong.

When you tune in to your audience’s language, it is natural to begin speaking in terms of what’s in it for them.  It is a small, subtle change, but adopting their terminology and their words, you immediately re-frame the conversation from their point of view.  From there to win-win (ok, compliance in my 9-year-old’s case) is just a tiny hop, skip and a jump.

I have fond memories of watching my mother effortlessly switch from one language to another, from one dialect to another, from formal to informal, all in a single evening of entertaining a multi-cultural group of guests.   She still does it today with her grandchildren, catering to their gender, age and general disposition.

It is a skill I hope to continue to emulate, not only at home, but in the workplace, where the ability to speak one another’s business language could mean the difference between a successful, ever-developing career and a dead-end job even with the same level of job-specific skill.

Happy conversing!

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5 Comments »

  • Oussama said:

    It is a great talent to be able to talk to different people in their own language and/or dialect. Language here does not necessarily being a foreign language, even though some age groups sound like a foreign language when they talk. To be able to communicate with different age groups and/or ethnic groups of either gender is like running simultaneous translation of many languages at the same time, it could be confusing but the rewards can be plenty on a personal or professional level
    Oussama´s last blog ..Finally Liberalized … Aviation In Jordan My ComLuv Profile

  • Tweets that mention Say what? | third culture unleashed -- Topsy.com said:

    [...] This post was mentioned on Twitter by Oussama Salah and Naima Shaikh, Naima Shaikh. Naima Shaikh said: New post: Say what? | third culture unleashed http://bit.ly/cSiA9q [...]

  • Juli Carvi said:

    Multi lingual indeed is a nice way to think of the continuum of communication in the business place.

    We must modulate how we speak to any audience if we wish to be understood. Nicely illustrated in this post.

  • Ryan said:

    Relationships are about relating.

    People respond to others who talk their language – both literally and figuratively – because they’re easier to understand. When you understand someone, you can relate to them.

    People appreciate someone who makes the effort to communicate with them in their own tongue. What an indispensible skill.

    Great post Naima.
    Ryan´s last blog ..Cash Gifting And The Law Of Attraction My ComLuv Profile

  • uberVU - social comments said:

    Social comments and analytics for this post…

    This post was mentioned on Twitter by _naima: New post: Say what? | third culture unleashed http://bit.ly/cSiA9q...

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